Kyndryl and Microsoft: advancing on the AI journey

DSouza: If you think AI is optional, think again. AI is a strategic imperative — the difference between success and falling behind. Ultimately, it’s about outcomes, not agents. It’s a process, a system, a new way of thinking that requires deep operational and industry expertise as table stakes.

Without that foundation, you risk ending up with the enterprise equivalent of an exotic sports car that won’t start. Success with AI depends not only on best-in-class technologies but also on business alignment. Organizations must be able to achieve and maintain the agility to integrate innovation into their operational ecosystems, and AI will play a key role in enabling that.

Technology leaders come to Ignite to make critical buying decisions. We want them to see what’s possible, visualize it, and then partner with us to build and run it — so they can focus on growing their businesses and staying ahead.