Customers across industries are already working with Kyndryl to explore and understand how they can leverage the Agentic Framework’s sophisticated capabilities, including:
A national government evaluating the Kyndryl Agentic AI Framework for a large-scale deployment across their complex IT estate. The government aims to enhance citizen experiences, improve public service, ensure compliance and reduce regulatory risks by leveraging the Framework and Kyndryl’s expertise in transparent and responsible AI. This will empower government stakeholders to align policies with best practices and operate efficiently for the benefit of their constituents. The capability will enable government employees to view real-time, up-to-date insights on metrics such as traffic congestion, hospital bed availability and school attendance.As part of an ongoing modernization program, a leading financial institution is working with Kyndryl Consult to assess how it can apply Kyndryl’s Agentic AI Framework to introduce AI agents for automating compliance, optimizing IT and accelerating service delivery. By leveraging this solution, the institution aims to enhance agility, strengthen cyber resilience, meet regulatory standards, and drive long-term innovation and operational efficiency.
This new Framework comes at a critical moment for enterprise leaders who are struggling to see benefits from AI use cases. In fact, according to Kyndryl’s recently published 2025 People Readiness Report, only 4 in 10 leaders report using AI-powered insights to enhance decision-making or unlock business growth. In addition, only one-fifth of business leaders say the primary use case of AI in their organization is to develop new products and services for customers.
The Kyndryl Agentic AI Framework can help organizations confidently deploy AI with trust and security in mind. The Framework was built with industry-standard encryption protocols, privacy-by-design principles and zero-trust security — fostering trust in AI-driven processes and assurances that agent actions are traceable, interpretable and continuously improved with human oversight. It can also be tailored to meet enterprises’ needs and adapt to industries through self-directed learning, enabling organizations to apply the Framework to a wide range of use cases and projects with speed and confidence.
Kyndryl Consult experts will work side-by-side with customers to assess, design, engineer and plan deployments of the Framework that are tailored to individual customer business requirements.
Learn more information about Kyndryl’s Agentic AI Framework.
About Kyndryl
Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world’s largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
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